START PREPARATION WITH PASS4SURECERT SALESFORCE CERTIFIED-STRATEGY-DESIGNER EXAM DUMPS

Start Preparation With Pass4sureCert Salesforce Certified-Strategy-Designer Exam Dumps

Start Preparation With Pass4sureCert Salesforce Certified-Strategy-Designer Exam Dumps

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Salesforce Certified Strategy Designer Exam Sample Questions (Q30-Q35):

NEW QUESTION # 30
When a strategy designer creates an empathy map based on research insights, their deep understanding of the customer drives which outcome?

  • A. Desirability
  • B. Feasibility
  • C. Viability

Answer: A

Explanation:
When a strategy designer creates an empathy map based on research insights, their deep understanding of the customer drives desirability as an outcome. Desirability is the degree to which a product or service meets or exceeds the expectations, needs, and desires of the customers. By creating an empathy map, a strategy designer can gain a holistic and empathetic view of the customer's thoughts, feelings, actions, and pain points.
This can help the designer create solutions that are more attractive, satisfying, and meaningful for the customers. Viability and feasibility are not driven by empathy maps, as they relate to the business and technical aspects of a solution.


NEW QUESTION # 31
An insurance company has a calc banding process that involves multiple team members, different departments, and many disparate systems Which Salesforce automation tool should a strategy designer recommend to improve business process efficiency?

  • A. Financial
  • B. MuleSoft
  • C. Services Cloud

Answer: B

Explanation:
The best Salesforce automation tool to recommend to improve business process efficiency for an insurance company that has a complex underwriting process is MuleSoft, as this helps integrate and orchestrate data and applications across different systems and platforms. Financial Services Cloud or Service Cloud may not be able to automate the underwriting process effectively.


NEW QUESTION # 32
A tech company that specializes in mobile app development is looking to innovate and launch a new app that helps users manage their mental health. The company's target audience is young adults aged 18-35.
What externa! factor might impact the strategy for this development?

  • A. Push notifications
  • B. HIPAA regulations
    8. Customer adoption

Answer: B

Explanation:
For a mobile app managing mental health, HIPAA (Health Insurance Portability and Accountability Act) regulations are a crucial external factor. These regulations govern the privacy and security of health information, which is especially pertinent for apps handling sensitive mental health data. Ensuring compliance is essential to protect user information and avoid legal issues.


NEW QUESTION # 33
Cloud Kicks' design team learns of the desire for sustainable materials while co-creating personalization concepts with their West Coast influencers. Which method should the team use improve feasibility of this concept direction?

  • A. Run a cost benefit analysis.
  • B. Review and align with company V2MOM
  • C. Create a functional prototype.

Answer: A

Explanation:
The best method to improve feasibility of a concept direction that involves sustainable materials is to run a cost benefit analysis, which is a quantitative way of comparing the costs and benefits of different alternatives and finding the optimal solution. Creating a functional prototype or reviewing and aligning with company V2MOM may not address the feasibility issue directly.


NEW QUESTION # 34
Cloud Kicks (CK) works with various technology platforms built up over decades of acquisitions. Each platform has a different level of design maturity, which creates a very inconsistent user experience. To prioritize what to address first, CK needs to assess the business impact.
Which method is typically used to Quantify design debt7

  • A. NPS or CSAT
  • B. Heuristic analysis
  • C. User interviews

Answer: A

Explanation:
Explanation
NPS or CSAT are methods that are typically used to quantify design debt. NPS stands for Net Promoter Score, which measures how likely customers are to recommend a product or service to others. CSAT stands for Customer Satisfaction Score, which measures how satisfied customers are with a product or service. Both methods help evaluate the impact of design debt on customer loyalty and satisfaction, and prioritize areas for improvement or redesign. References:
https://trailhead.salesforce.com/en/content/learn/modules/salesforce-strategy-designer-certification-prep/quantify


NEW QUESTION # 35
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